EU Shop Product Protection (Supplementary purchase)

This is our Xcotton product protection for users who purchase some FAFREES products within 60 days. You can use this link to purchase an accident and extended warranty for your products. 

Add an extended warranty to your Fafrees e-bike and ride with peace of mind. Choose from 1, 2, or 3-year plans to cover accidental damage and product issues — including a one-time battery replacement (2 & 3-year plans).

✔️ Key Benefits:

• Covers accidental damage (blowouts, drops, collisions)

• Includes product issue coverage (manufacturing faults, natural failures) — only on 2- and 3-year plans

• One-time battery replacement for natural degradation (2 & 3-year plans)

• Compensation up to the original purchase price

• Simple claim process with photo/video proof

• Must be purchased within 60 days of your order date

🚫 Not Covered:

• Theft

• Any cost beyond the product’s purchase price

Note: Warranty plans are not eligible for any discounts or promotions.

👉 View Full Policy & Terms