SHIPPING

Thanks for shopping with fafreesebike.com. International shipping might experience delay due to covid-19. To keep track of your order, contact fafreesebike.com (support@fafreesebike.com) so we can provide you the order’s tracking number.

Order Processing Time
  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 2-5 working days of order confirmation/payment. Orders made on the weekends might experience delay.
  • Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
  • The shipping date for PRE-ORDER is specificated on the product page.
Shipping Cost

All ebikes and accessories sold on fafreesebike.com are free of shipping, taxes and duties.

Shipping area and time
Total Delivery Time = Processing Time + Delivery Time(depending on your location)
Product Warehouse Destination Delivery Time Courier Remarks
Ebikes Poland Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvian, Netherlands, Portugal, Poland, Romania, Spain, Slovakia, Slovenia, Sweden 3-10 days DPD/DHL/GLS Outlying islands or some remote area cannot be delivered. See below for zip codes for non-delivery areas.
Accessories China 10-20 days 4PX
 
Unable to ship area zip code
Croatia 20221- 20226, 20260-20264,20270-20275,20289,20290, 21220, 21223-21225, 21400-21405,
21410, 21412, 21413, 21420,20260, 20263, 20264, 20270- 20275
21423- 21426, 21430-21432, 21450, 21454, 21460, 21462, 21463, 21465- 21469, 21480, 21483,
21485, 22000, 22010, 22020,22030,22202-22206,22211-22215,22221-22223,22231-22236
22240,22242-22244, 22243, 22244,22300-22307,22310-22312,22317-22324, 23212, 23234,
23249-23251, 23262- 23264, 23271-23275, 23281-23287, 23291-23296,
51280-51282, 51500, 51511- 51517, 51521- 51523, 51542,51550- 51557,51559, 51561-51564,53291,
53294, 53296-53297
Denmark 3700, 3720, 3730, 3740, 3751, 3760, 3770, 3782, 3790,
4592,
5960, 5970, 5985,
6720
7884
8305,8592,
9940, 9950, 9960
Estonia 07000-07999, 62601, 88001-88005,
91217, 91301-91320, 92001-92420, 93001-94799, 96027, 96098, 96106
Finland 10270, 10600, 00190,
21195, 21650, 21660, 21670, 21680, 21710, 21720, 21740, 21750, 21760, 21770, 23390, 25230, 25940,
25950, 25960
59800, 59810, 59820
07360, 07370, 07390, 75500, 75530, 75650, 75680, 75700, 75710, 75740, 75770, 75790, 75840,
75890, 75930, 75940, 75970, 75990, 80100, 80110
61500, 61520, 61550, 61560, 61840, 64100, 64140, 64200, 64210, 64220, 64230, 64240, 64250,
64260, 64300, 64320, 64350, 64370, 64440, 64450
64460, 64480, 64490, 64510, 64530, 64550, 64610, 64700, 64720, 64740, 64760, 64770, 64810,
64820, 64830, 64840, 64850, 64900, 64930, 65100
65130, 65170, 65200, 65230, 65280, 65300, 65320, 65350, 65370, 65380, 65410, 65450, 65460,
65470, 65480, 65520, 65610, 65630, 65650, 65710
65730, 65760, 65800, 65870, 65920, 65930, 65970, 66100, 66140, 66160, 66200, 66210, 66220,
66230, 66240, 66260, 66270, 66280, 66290, 66295
66300, 66320, 66330, 66340, 66350, 66360, 66370, 66400, 66420, 66430, 66440, 66450,
66460, 66470, 66500, 66510, 66520, 66530, 66540, 66550
66560, 66580, 66590, 66600, 66640, 66660, 66680, 66710, 66730
80130, 80140, 80160, 80170, 80200, 80210, 80220, 80230, 80260, 80330, 80400, 80510, 80710,
80770, 80780, 80790, 80850, 80910, 81100, 81120
81160, 81200, 81210, 81220, 81230, 81235, 81260, 81270, 81280, 81290, 81295, 81320, 81330,
81350, 81360, 81390, 81420, 81430, 81450, 81460
81470, 81560, 81570, 81590, 81650, 81660, 81700, 81720, 81750, 81810, 81820, 81850, 81860,
81950, 81970, 82110, 82120, 82140, 82160, 82170
82180, 82200, 82210, 82220, 82290, 82300, 82310, 82335, 82350, 82360, 82380, 82395, 82430,
82460, 82490, 82500, 82510, 82580, 82590, 82600
82655, 82660, 82670, 82675, 82685, 82710, 82730, 82750, 82760, 82770, 82815, 82820, 82830,
82840, 82850, 82865, 82870, 82880, 82900, 82915
82960, 82967, 82980, 83100, 83130, 83140, 83150, 83160, 83320, 83330, 83340, 83400, 83430,
83450, 83460, 83480, 83500, 83550, 83630, 83660
83700, 83720, 83750, 83760, 83780, 83825, 83830, 83835, 83840, 83855, 83870, 83880, 83900,
83910, 83915, 83940, 83950, 83960, 83985
90480
22100, 22101, 22110, 22120, 22130, 22140, 22150, 22160, 22220, 22240, 22270, 22271, 22310, 22320,
22330, 22340, 22410, 22411, 22430, 22520
22530, 22550, 22610, 22630, 22710, 22720, 22730, 22810, 22820, 22830, 22840, 22910, 22920,
22930, 22940, 22950
France 17111, 17123, 17190, 17310, 17370, 17410, 17480, 17550, 17580, 17590, 17630, 17650, 17670, 17740,
17840, 17880, 17940
20000-20999, 22870,29242, 29253, 29259, 29990,
56360, 56590, 56780, 56840, 85330, 85350
Greece 18010, 18020, 18040, 18050, 28000-29999, 34003-37005, 49000-49999, 64002, 68002, 70000-
74999, 80000-85999
Spain 06000- 06020, 06070-06129, 06131-06135, 06177-06181,06183, 06192-06194, 06315, 06335,
06500-06519,
07000-07999
35000-35999
38000-38999
51000-52999
Netherlands 1156AA-1156ZZ, 1790AA- 1797ZZ
8881AA- 8884ZZ, 8891AA- 8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
Germany 18565
25845, 25846, 25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949
25952-25955, 25961-25970, 25980, 25985-25990, 25992-25994, 25996- 25999
26465, 26474, 26486, 26548, 26571, 26579, 26757, 27498
78263-78266; 83256
Portugal 9000000-9390999, 9400000-9400999, 9500000-9951908, 9951910-9961908, 9961910-
9971908, 9971910-9999999
Sweden 10005, 13025, 13033, 13034, 13036, 13038, 13039, 13042, 13043, 13055, 13056,
37022,
43080- 43099, 45204,45205,47112-47115,47500-47599,
62000- 62999,
74296,74297,76017-76019,91803
Italy 22060, 23030,23041, 04020, 04027, 07000-09999, 30010, 30012, 30100, 30121-30126, 30131-30133,
30135, 30141, 57030-57039, 58012-58013, 58018, 71040, 80070-80071, 80073-80077, 80079,
90010, 91017, 91023, 92010, 98050, 98052, 98055
Switzerland Unable to ship
Norway Unable to ship
  
Tracking
  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.

If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours on working days.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@fafreesebike.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Contact us

Email: support@fafreesebike.com

Tel:  +86 15768141063

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